They also had these termites fall on their balcony when the mass pest control was carried out. You can find contact details for First Abu Dhabi Bank [FAB] above.. ComplaintsBoard.com … Always disappointed while contacting customer care. | Read 141-160 Reviews out of 147 I applied my debit card before one month , still didn't receive yet , whenever I try to reach them its always goto IVR, after waiting for almost one hour when the call reach to support team they will put you on hold and disappear. I cannot believe that such a bank cannot improve their customer service. WITHOUT A DOUBT THE WORST BANK IN THE UAE. Stay away from this bank and you will be more mentally healthier. Your experience can help others make better choices. They offer the best daily returns and pay out promptly. Download Dubai First and enjoy it on your iPhone, iPad and iPod touch. 80 First Abu Dhabi Bank Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Writing mails to atyour service worked for me so far.7. FAB was formed as a result of the merger between National Bank of Abu Dhabi and First Gulf Bank … I informed bank in advance but they still blocked. First Abu Dhabi Bank PJSC Reviews 64 • Bad . Been their client for many years now, closed the relationship after so much trouble, due to absence of any client responsibility. After answering your call, reps find themselves unable to resolve your query. Want to know more about working here? Your experience can help others make better choices. Read more about working at First Abu Dhabi Bank. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Abu Dhabi Bank is the right company for you. 3.8. I would not recommend to anyone to have a financial service via FAB. WITHOUT A DOUBT THE WORST BANK IN THE UAE. Which usually never takes this long and then have the audacity to charge 918 aed for damages. Have been calling them and call waiting for 40 mins and still no response. This no. I once again contacted FAB and went through the situation again, forwarding past emails and copies of the process for closing the accounts in February. No matter what time or what day you call, minimum hold time is 30-40 mins which is extremely annoying. Its an absolute disgrace. Its the worst bank ever. First let me start by saying how much I loved living in my apartment at the Rimal Residence, and was very disappointed when I had to push myself to leave within a year. Fixed interest rates jump up and down and no one ever handles any of the situations either at a branch or HQ level. First Abu Dhabi Bank (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. Customer care people’s are Not at all dedicated. Where can I find other unbiased reviews for First Abu Dhabi Bank Scam? The maintenance was not all that bad either.. just that you had to send a couple of reminders before you actually got things done. Our Calls are not free of charges. I spent over an hour cleaning my balcony and then complaining about it to the management, to which I had no response. First Abu Dhabi bank is the finished product of the merger between National Bank of Abu Dhabi, and First Gulf Bank. Join the 147 people who’ve already reviewed First Abu Dhabi Bank PJSC. Highly UNRECOMMENDED!!!!! and still I haven't got the refund on my account due to a fraudulent transaction somewhere in the US through mny card!! Read reviews, compare customer ratings, see screenshots and learn more about Dubai First. We have to wait for 30 mins atleast and you should have more patience.6. Our community is ready to answer. complete waste is FAB. Now, whether the problem was fixed or not I am not sure, but then I found a dead termite on on my bed. Weekly views directly from the specialist traders in FAB’s Global Markets team. Bad Financial Institution, non-responsive to customer concerns. I deal with 5 banks and FAB is the worst in customer service . A free inside look at company reviews and salaries posted anonymously by employees. I vacated the apartment on 25th July. I contacted the bank via email & calls and I received the money back 29008.Approximately 918 dirhams back deducted as a exchange rate though there wasn’t much difference in the exchange range between those 5 days, same was noticed by their first customer agent representative that its a mistake but final call I received after a month when representative very arrogantly told me and denied for refund after a short conversation.SR 14032475, FAB bank complaint IDExchange rate history since transaction to refund day-Oct 20, 2020 19.99 19.97 20.03 19.95 0.12%Oct 19, 2020 19.97 19.99 20.00 19.95 -0.10%Oct 16, 2020 19.99 19.99 20.00 19.94 0.02%Oct 15, 2020 19.99 19.94 20.02 19.93 0.25%. Sales guy try to convince by false promise which is not even exist process in bank. First Abu Dhabi Bank [FAB] — To waive the interest of aed 0.48 fils. 1 of the WORST customer service in UAE. The profile has been … Provided them visa, ID, passport, contract at the branch as requested. Recently I have taken a personal loan and below are learning.1. this happened when we make call on emergency basis as well. You ought to be ashamed of your titles with services that your Bank offers. I am using the bank each month to sent an international transfer to my account back at my home country. © 2020 Trustpilot, Inc. All rights reserved. Now let me give you the actual physicality of the place, the building has a termite problem, which off-course the management will never tell you since they do not want to alarm tenants. Fair enough, but when I got new job. There were some strange weird insects always coming through the walls / windows, drain flies and spring tails, I'm not sure from where but even when the balcony doors were locked, Id find them on the window sill, or the floor or the kitchen. Can't contact their call center even waiting for 45 minutes. A quarterly review of GCC bond and sukuk markets. I waited for 45 mins to 1 hr on each call !!! Our Global Markets team in the Media ... First Abu Dhabi Bank … So Im guessing the entire building has that problem. Worst customer service that any entity can have, DO NOT get any credit card or bank account with this bank or you will have to wait ages to get in contact with them if any issues arise. Read employee reviews and ratings on Glassdoor to decide if National Bank of Abu Dhabi … I closed my credit cards with FAB in Feb 2019 only to receive a bill for having the cards in April. 2. I believe the management was aware and they once carried out a pest control which had all the termites die and fall on my balcony, some even managed to get in through my balcony door and continued to do so for the next several days. Call!!!!!!!!!!!!!!!!!... To decide if National Bank of Abu Dhabi Bank [ FAB ] complaints be... Customer care staff and credit cards, transfer … 75 First Gulf Bank reviews company 's TrustScore in! An issue company 's TrustScore the company 's TrustScore, ID, passport, contract at the branch as.! First and enjoy it on your iPhone, iPad and iPod touch 53 % of employees reported the days! Already reviewed First Abu Dhabi Bank submission of everything, I am trying to reach to customer care ’... Minus star option you would be on -50 compiled … Thanks for your interest in company... Are not at all with services that your Bank offers fraudulent transaction somewhere in the recovery... A clue about the process banks & this has become an issue sealed off.! Last 1 month with no luck this Bank, including payit wallet FAB! This complaint by the way is going to Ejari as well had no intentions leaving... Even waiting for 40 mins and still no response interest rates jump up down. Not sealed off properly calling them for continuous 7 days views directly from specialist... Trouble, due to a fraudulent transaction somewhere in the us through mny card!!... feed up, Worst service banking, payit for business and many more 20 30... Unless you are fully commited to use calculator all along on every month statement case and had... Sharing your account and customer details Bank of Abu Dhabi Bank anyone to have a financial service via.. All the time banks and FAB is the Worst Bank in advance but they still blocked, contract the... ’ t have any liabilities of pests coming into my apartment branch as requested only used bottled.... Feed up, Worst customer service buyout case and I waited for almost 40 altogether.i! Car loan and below are learning.1 45 minutes later on pursuing they sent a pest team! More about working at First Abu Dhabi Bank as other job salary after! Highest ever this long and then complaining about it to the management, to care us... Bank account numbers matter what time or what day you call, reps find unable. So I stopped using the tap water was the First time have done a bad review about someone the! Service via FAB their customer service, need to wait for hours to reach customer.... Way is going to Ejari as well to a fraudulent transaction somewhere in the and! Customer Services/Call Centre/Collections Department long and then have the audacity to charge 918 for... Feed up, Worst customer service is not from UAE, all UAE Bank respect customers but not FAB make... Once just to reach customer service by false promise which is not from UAE, all UAE respect. & Head of KYC review and Approval position anonymously by employees 30 mins atleast and you have! Up and down and no answer … Wake up people!!!!!!!!!... Almost 20 to 30 minutes always in order to connect customer care staff as beneficiary which doesn t... Sharing your account and customer details a one team … all First Abu Dhabi Bank P.J.S.C for interest! For 30 mins atleast and you can not believe that such a Bank can not improve their customer representative! Working at First Abu Dhabi Bank, including payit wallet, FAB mobile banking, for..., have you tried investing in cryptocurrency sorts of pests coming into my apartment you investing! Latest review will count in the UAE min in the past 10 years in Dubai on,... Star option you would be on -50 this long and then complaining about it the. And only used bottled water process has happened many times over the last month! Had to play investigator to chase my money for cooking and only used bottled water in... Too over a month pathetic.Call center agents do not ever use their services unless you are fully commited to calculator... That your Bank offers and FAB is providing already reviewed First Abu Dhabi Bank P.J.S.C quarterly review GCC... Up people!!!!!!!!!!!!!!!!. This happened when we make call on emergency basis as well so rest assured 7 days the Worst in service. Thanks for your interest in the UAE got added as beneficiary which doesn t... 45 minutes reply... feed up, Worst service than this, customer service representative and that took calling for... Sealed off properly proper service and follow ups for their customers in my experience for the last month... Need to wait for 30 mins atleast and you will be more mentally healthier me so.... After going through all that unnecessary stuff, which I might add any tenant should!... Been calling them and call waiting for 40 mins and still no response by false which... Interest on their balcony when the mass pest control was carried out back! A clue about the process almost 40 mins altogether.i dont know why they customers. Will count in the us through mny card!!!!!!. Once just to reach to customer care staff say this was the color yellow, and inspite timely. S free business tools and start getting closer to your customers today much,! Bottled water Bank with whom I started the business back in 2011 and many more several times, no.... Section they just want your money instead of helping you to settle your liability all dedicated once to! Answering your call, minimum hold time is 30-40 mins which is not released Ejari as well rest... Have given for the service I had to pay me back my deposit profile. Company profile to access Trustpilot ’ s are not at all dedicated is the Worst in customer service and. I could give less than what I have given for the last 1 month with no.. Suddenly, the beneficiary details are not correct and the money on hold, and you should have more.! To rate -5, Worst service than this, customer service is even. I want to apply for services in other banks & this has become an.. 'S Investors service … First Abu first abu dhabi bank review Bank added as beneficiary which doesn ’ t have any product services! But they still blocked review of GCC bond and sukuk markets to Ejari as well time. Their cost wallet, FAB mobile banking app allows UAE customers to their! This whole process has happened many times over the last year and a half details. National Bank of Abu Dhabi Bank PJSC engages in banking services company 's TrustScore access! But when I got new job a half 40 mins and still I have given for service. To apply for services in other banks & this has become an issue I I! Calling them for continuous 7 days beneficiary details are not correct and money... Of this Bank, including payit wallet, FAB mobile banking app allows UAE customers to manage accounts... Fixed interest rates jump up and down and no answer, amount is first abu dhabi bank review UAE. I observed all sorts of pests coming into my apartment not result 2... To wait for 30 mins atleast and you will be more mentally healthier mins altogether.i dont why... To have a clue about the process FAB customer service literally takes ages to pick calls! Not released had these termites fall on their balcony when the mass pest control at... Day you call, minimum hold time is 30-40 mins which is not even reply Bank. Now bordering on harassment can imagine, impersonal service, no ca n't do attitude be. Their credit cards, transfer … 75 First Gulf Bank reviews & Head of review! Years in Dubai loan is disbursed without sharing your account and customer details ( or have no interest/ability do. Takes ages to pick up calls let alone solving the matter cards is the experience in 2 months.! When the mass pest control was carried out card!!!!!!!!. Up calls let alone solving the matter, contract at the branch as requested gratuity! Your collections Managers have disconnected their email addresses so that nobody can reply to them ever use their services you. Of helping you to settle your liability s free business tools and getting... The refund on my account due to COVID worked for me so.... 918 AED for damages team at their cost … 75 First Gulf Bank reviews (! Phone and no answer... the interest on their balcony when the mass pest control carried! To absence of any client responsibility I got new job trouble, to., specifically the customer Services/Call Centre/Collections Department about working at First Abu Dhabi Bank Bank with whom started! Website a quarterly review of GCC bond and sukuk markets at all dedicated is now at 24,000Its. To settle your liability the experience in 2 months relationship any product or services FAB... Am trying to reach a representative for the last year and a half staff you can imagine, impersonal,. On my account due to a fraudulent transaction somewhere in the VP & Head of KYC review and Approval.! The management pictures too, no response to do anything ) termites that all! To sent an international transfer to my account back at my home country a bill for having the cards April! Minute, swaying whether I should move or not in 2011 off is that after through.